Terms & Conditions

Last Updated on 15/12/2025

1. Introduction

Welcome to RASYA Foundation (“Company”, “we”, “us”, or “our”), a foundation registered in India and located at:

RASYA Foundation
302, TNR Grandila, Rd. 29
Alkapoor Township, Manikonda
Hyderabad, Telangana 500089, India

We operate the website https://rasya.org (the “Site”) and related products, services, and content (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree to these Terms, you must not use our Services.

The Services are intended for users who are at least 18 years of age. If you are under 18, you may use the Services only with the consent and supervision of a parent or legal guardian.

You can contact us at:

• Phone: 9493102202
• Email: foundation@rasya.org
• Website: https://rasya.org

2. Our Services

RASYA Foundation is a non‑profit organization that works to support individuals and communities through a variety of programmes and initiatives. As a non‑profit, we may directly offer services and also collaborate with / associate with other organisations (including hospitals, educational institutions, development agencies, and welfare bodies) to make services available.

Our activities may include, but are not limited to:

• Health‑related services and support, including specialised services for vertigo, dizziness, hearing loss, tinnitus, and speech‑language pathology, as well as awareness, screening, and referral programmes.
• Development and welfare initiatives, including community and rural development projects, empowerment initiatives, and programmes aimed at improving quality of life.
• Discounts, concessions, and benefits, including facilitating or extending discounts, subsidised services, or special schemes in association with partner organisations, subject to their terms and eligibility criteria.
• Courses, training, and capacity‑building, including educational programmes, workshops, courses, and skill‑development initiatives delivered directly by us or in partnership with other institutions.
• Other charitable, welfare, and developmental activities consistent with our mission and objects as may be undertaken from time to time.

The specific nature, availability, eligibility criteria, and terms of each service or programme may vary and may be governed by additional or partner‑specific terms and conditions. Information provided on our Site or through our Services is for general informational and educational purposes only and does not replace professional advice (including medical, legal, financial, or other specialist advice). You are responsible for consulting appropriate professionals before acting on any information provided.

Access to our Services and programmes may differ by region, partner availability, and applicable law. If you access or participate in our Services from outside India or through a partner organisation, you are responsible for complying with all applicable local laws and the relevant partner’s terms.

3. Intellectual Property

All content on the Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and the compilation thereof (collectively, the “Content”), and all trademarks, service marks, and logos displayed (the “Marks”) are owned by or licensed to RASYA Foundation.

Subject to your compliance with these Terms, we grant you a limited, non‑exclusive, non‑transferable, revocable licence to access and use the Services for your personal, non‑commercial use or internal business purposes only.

You shall not:

• copy, reproduce, distribute, transmit, display, sell, license, or otherwise exploit any Content or Marks for any commercial purpose without our prior written consent;
• remove or alter any copyright, trademark, or other proprietary notices;
• use any robots, data mining, or similar data‑gathering tools to extract data from the Services, except as permitted by law.

Any unauthorised use terminates the permission or licence granted by us.

4. User Accounts and Responsibilities

4.1 Registration and Account Security

You may be required to create an account to access certain features of the Services. You agree to:

• provide accurate, current, and complete information;
• keep your login credentials secure and confidential;
• promptly update your information as necessary.

You are responsible for all activities that occur under your account.

4.2 User Conduct

You agree not to:

• use the Services for any unlawful, fraudulent, or unauthorised purpose;
• interfere with or disrupt the operation, security, or integrity of the Services;
• upload or transmit viruses, malware, or other harmful code;
• harass, abuse, or harm any person or organisation through or in connection with the Services;
• collect or harvest information about other users without their consent;
• use the Services to advertise or sell products or services without our written permission.

We may suspend or terminate your access if we believe you have violated these Terms.

5. User Content and Feedback

If you submit, upload, or provide any content to us (including feedback, reviews, suggestions, questions, or other materials) (“User Content”):

• you represent that you have the necessary rights and permissions to share such User Content;
• you grant RASYA Foundation a worldwide, non‑exclusive, royalty‑free, transferable, and sublicensable licence to use, reproduce, modify, adapt, publish, translate, distribute, display, and perform such User Content in connection with our Services and business;
• you agree that we may use any ideas, concepts, or techniques contained in such User Content for any purpose without compensation to you.

You remain solely responsible for your User Content and for ensuring that it does not infringe any third‑party rights or violate any law.

6. Payments and Pricing

For any paid products or services offered through our Site:

• you agree to provide valid and accurate billing and contact information;
• prices, fees, and availability are subject to change without prior notice;
• applicable taxes may be added as per relevant law;
• payment must be made using the methods listed on our Site.

Orders may be refused, limited, or cancelled at our discretion, including where we suspect fraud, unauthorised activity, or error.

(Details relating specifically to cancellations and refunds are set out separately on the “Cancellations & Refunds” page.)

7. Third‑Party Services and Links

Our Services may contain links to third‑party websites, applications, or services that are not owned or controlled by us. We are not responsible for:

• the content, policies, or practices of any third‑party websites or services;
• any transactions you undertake with third parties.

Your use of such third‑party resources is at your own risk and subject to their terms and conditions and privacy policies.

8. Privacy and Data Protection

We are committed to protecting your privacy. Our practices regarding the collection, use, and disclosure of your personal information are described in our Privacy Policy, which forms part of these Terms.

By using our Services, you consent to the collection and use of your information in accordance with our Privacy Policy, including any transfer and processing of data in and outside India as described there.

9. Disclaimers

To the maximum extent permitted by law:

• the Services and all content, products, and services made available through the Services are provided on an “as is” and “as available” basis;
• we do not guarantee that the Services will be uninterrupted, error‑free, secure, or free from viruses or other harmful components;
• we make no representations or warranties regarding the accuracy, completeness, timeliness, or reliability of any content.

Information provided through the Services is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your doctor or qualified health provider with any questions regarding a medical condition.

10. Limitation of Liability

To the maximum extent permitted by law, in no event shall RASYA Foundation, its trustees, directors, employees, or agents be liable for:

• any indirect, incidental, consequential, special, or punitive damages;
• any loss of profits, revenue, data, or goodwill,

arising out of or in connection with your use of (or inability to use) the Services, any content, or any products or services obtained through the Services.

Where liability cannot be excluded, it shall be limited, to the extent permitted by law, to the amount actually paid by you (if any) to us for the product or service giving rise to the claim.

11. Indemnity

You agree to indemnify, defend, and hold harmless RASYA Foundation, its trustees, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• your use of the Services;
• your breach of these Terms;
• your violation of any law or the rights of any third party.

12. Modifications, Suspension, and Termination

We may, at any time and without notice:

• modify or discontinue any part of the Services;
• suspend or restrict access to the Services;
• update these Terms.

Your continued use of the Services after any changes constitutes acceptance of the updated Terms.

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of India.

Any disputes arising out of or in connection with these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the competent courts in India, subject to any applicable arbitration or dispute resolution provisions agreed between you and us.

14. Contact

For questions, concerns, or complaints regarding these Terms or the Services, you can contact:

RASYA Foundation
302, TNR Grandila, Rd. 29, Alkapoor Township,
Manikonda, Hyderabad, Telangana 500089, India

Phone: 9493102202
Email: foundation@rasya.org
Website: https://rasya.org